Given the rapidly changing impact of novel coronavirus (COVID-19) in new locations across the globe, including U.S. and here in Georgia, we at CocoaTown have decided that it is in the best interest of our customers, instructors and staff to postpone the upcoming bean to bar workshop scheduled to be held April 1st -3rd. We will let you know the new dates once the travel bans are lifted around the world.
If you have already paid for the workshop you can use the credit for future workshop date or get complete refund. If you have already booked the flights, please check with your selected airline – we understand many of them are not charging cancellation fees and letting you reschedule the travel for next one year.
We are monitoring the situation closely and will make the necessary modifications as the need arises. We have suspended all non essential travel on a local and international level at this time.
In regards to our staff, we are a small group of in house employees and few off-site contractors. We are taking necessary precautions to keep our employees safe.
We are not planning to close our warehouse at this time and will continue to provide customer service, technical support and shipping products around the world as much as possible. We appreciate your understanding and cooperation.
Please stay safe.
Sincerely,
Andal Balu and Balu Balasubmaranian